ab 77 FAQ — Account, Security and Deposits

Yes. During verification at ab 77, the name you provide must exactly match the name registered on your mobile wallet — bKash, Nagad, Rocket or Upay. If the names do not match, your withdrawal request may be held up and the verification process may become complicated later. So make sure you enter the correct name at the time of registration.

Yes. ab 77 stores all information you submit using SSL encryption on secured servers. Your personal information is not shared with any third party. For more details, you can read our privacy policy, which explains the full data usage policy.

For identity verification at ab 77, a National ID card (NID) is most widely accepted. A valid passport or driving licence can also be submitted. Make sure the images of your documents are clear and not expired. Blurry or damaged images may delay the verification process.

Verification is part of ab 77's security framework. It ensures that every account belongs to a real person and not a fake or duplicate identity. It also helps enforce the 21+ age requirement and keeps accounts secure. Verification must be completed before making a withdrawal.

After you submit the correct documents, the ab 77 support team will complete the verification process. For a faster resolution, you can contact us via live chat — chat support is available 24 hours a day, 7 days a week. Submitting accurate and clear documents speeds up the process.

No. Only one ab 77 account can be opened with a single National ID card (NID). If an attempt is made to create multiple accounts using the same NID, all accounts may be closed and there is a risk of balance forfeiture. See the terms and conditions for more details.

Go to the ab 77 login page and select the "Create new account" option. Complete registration by entering your mobile number, email and a password of your choice. Please note that you must be at least 21 years old to play at ab 77. Verifying your account after registration gives you access to all features.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email and an OTP or reset link will be sent to you. After verifying the OTP, set a new password. If you have trouble, you can get help from ab 77's live chat.

When logging in on a new device for the first time, you may be asked to verify via OTP for security. Enter the code sent to your registered mobile number. If the problem continues, clear your browser cache or try a different browser. If that still does not work, contact the 24/7 live chat.

No, each player may hold only one account. If multiple family members wish to open separate accounts, each person must use their own mobile number, NID and wallet. If multiple accounts are found, all of them may be closed.

At ab 77, a password must be at least 8 characters long and is more secure when it contains a mix of uppercase letters, lowercase letters and numbers. Using your mobile number as a username is convenient. Avoid easily guessable passwords — such as "12345678" or your date of birth.

After logging in, go to the "Promotions" or "Bonus" section of your account. The ab 77 welcome bonus is a 100% bonus on your first deposit, up to ৳20,000. Example: deposit ৳1,000 and you receive ৳1,000 in bonus — total balance ৳2,000; the wagering requirement for this bonus is ৳1,000 × 15 = ৳15,000.

Yes. ab 77 uses SSL (Secure Socket Layer) technology to encrypt all transactions and personal information. If you see "https://" and a padlock icon in your browser's address bar, the connection is secure. You never need to type your bKash or Nagad PIN anywhere on the site.

Contact ab 77's 24/7 live chat as quickly as possible and ask them to temporarily suspend the account. Then change your password and also secure your registered email. If someone you know has your login details, inform them as well. Enable two-factor authentication (2FA) going forward.

Never. No ab 77 staff member or support agent will ever ask for your OTP, bKash PIN, Nagad PIN or password. If anyone asks for this information, it is a fraud attempt. End the chat immediately and report it to ab 77's official support.

Read the URL of the real ab 77 website carefully — fake sites often change one letter or number. Do not log in from suspicious links. Check every URL that appears in search engine results carefully. Many pages on social media offering deals may be fake.

ab 77 believes in responsible gaming. Options are available to set spending limits, take a temporary break, or self-exclude. Visit our responsible gaming page for more details. Remember, gaming is for entertainment only — it is not for those under 21.

Logging in from a public Wi-Fi network can be risky, as others may be able to view your information. It is best to use your own mobile data or a trusted home network. If you must log in on an unfamiliar network, avoid making transactions and only browse.

Log in to your ab 77 account, go to the "Deposit" section and select bKash. Make the payment to the designated number and submit the transaction ID. The minimum deposit amount is ৳300. Use your own bKash PIN when making the payment and keep a screenshot.

Yes, the Nagad deposit process is the same. On the ab 77 deposit page, select Nagad, make the payment to the number shown and enter the transaction ID. Deposits can be made starting from a minimum of ৳300. Payment can be made either through the Nagad app or by dialling.

ab 77 does not charge a separate fee for deposits. However, bKash, Nagad, Rocket or Upay may apply their own transaction charges — this depends on the mobile wallet provider's policy. It is a good idea to check the charges in your wallet app before making a deposit.

First, wait 15–30 minutes. If it still has not arrived, contact live chat and provide the transaction ID, amount and time. Having a screenshot helps resolve the issue faster. The support team is active 24 hours a day and can assist in Bangla.

ab 77 currently supports deposits via four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit is the same for all methods — ৳300.

Withdrawal requests from ab 77 are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. The same mobile wallets — bKash, Nagad, Rocket or Upay — can be used for withdrawals. Having your account verified speeds up the process.